The second-hand marketplace Members Express Anger Over Size Updates
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has altered its measurement guidelines for female and kids' apparel failing to inform all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants have taken to social media stating that platform listings now display a different size category versus the original listing due to the recalibration.
Vinted explained the revised method more closely matches similar services.
It has advised users to check their listings and manually change the size where appropriate, which has left users frustrated.
Sizing System Changes
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
Member Stories
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
Charlotte Lunn, based in Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.
Marketplace Information
The platform boasts over 100 million users, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: last year, the service retracted a modification to its shipping options following member complaints.
